Having WiFi available in-store to enhance customer experience is vital to improving engagement, particularly with younger demographics. 88% of millennials would want to receive communications from a business through in-store WiFi, with 53% of millennial women actively looking to have their personal customer history and data recorded and used.
Here at TheWiFiCompany, we provide the full service, from internet phoneline through to WiFi networks. We can deliver customer data tracking solutions, along with separate guest WiFi and content filtering to allow you to deliver a tailored user experience that captivates shoppers and enhances the retail experience.
Promotions and Upselling
Promote a new product or service in minutes, getting your message directly to users without delay. With the ability to instantly promote and upsell, you can increase average customer spends and rapidly adapt to changes in supply/demand.
Doing all this digitally not only improves your reach and response time compared to conventional promotional tactics (e.g. printing promotional posters/leaflets), but it’s environmentally friendly and cheaper!
Loyalty
88% of millennials would want to receive communications from a business’s WiFi, with 53% of millennial women actively looking to have their personal customer history and data recorded and used.
Whether it’s offering rewards tailored to customers’ buying habits, or simply implementing a paperless loyalty card, we can provide a solution perfect for your needs – to capture customer engagement and keep them coming back.
Reviews
A whopping 93% of consumers’ buying decisions are influenced by online reviews, making it vital your shop has regular, fresh reviews to keep it credible and appealing online. Remind customers to review your shop by sending them an SMS or email when they sign up to your WiFi. Encourage them to post pictures of their time at your shop, growing your social media presence and increasing reach.
SMS Marketing
Given that 90% of text messages are read within 3 minutes and 79% of smartphone users make their shopping decisions based on SMS opt-in (or similar) services, leveraging SMS marketing to promote your shop just makes sense. Our SMS marketing allows you to:
- Combine your promotional material across email and SMS
- Actively measure and track customer engagement
- Engage with customers whilst they’re out and about
Email Marketing
Email marketing is standard practice for large businesses at this point, and with good reason. With an average ROI of 38:1, marketing material through email is highly effective. Our email marketing allows you to:
- Use pre-made template designs to get your content out there in minutes
- Quickly divide customers into subgroups for more targeted material
- Build material quickly with an intuitive interface
Security
Through the use of VLANS, regular security updates and content filtering, we work hard to give you piece of mind and protect you and your customers. Our VLANs provide the ability to subdivide your network and add security (maintaining connectivity), letting you manage individual devices’ access and permissions.
Please get in touch to find out more!
Previous Customers
Local clothing shop (temp)
Installed new ethernet ports upstairs for devices and setup an access point for the staff within the shop.
We began by assessing the location for where the ethernet ports will be placed in the upstairs staff room. Once the locations were decided upon an existing ethernet port was rewired in order to add in another cable to add two additional ethernet ports further into the staff room allowing for two devices to be hardwired into the network. The existing ethernet port was then used to install the access point to provide better Wi-Fi coverage for the staff.
